Find answers to common questions about Stubly
Each ticket stub costs just $2.99. Your first stub is completely FREE when you create an account - no credit card required to get started.
No! Stubly operates on a simple pay-per-ticket model. You only pay for the ticket stubs you create. There are no monthly fees, annual commitments, or hidden costs.
Yes! When you create a free account with Stubly, you can make your first ticket stub at no cost. This lets you try our service and see the quality before you pay for additional stubs.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe with industry-standard encryption.
You can create stubs from any digital ticket - concert tickets from Ticketmaster, airline boarding passes, sports tickets, theater tickets, movie tickets, festival passes, and more. If you have a digital ticket, we can turn it into a beautiful physical stub.
We have over 50 professionally designed templates for different types of events - concerts, sports, theater, travel, and more. All templates are included with every ticket stub you create.
Yes! All templates are fully customizable. You can modify colors, fonts, layouts, and add your own images and text. Our editor makes it easy to create the perfect stub for your memory.
Ticket stubs can be downloaded in PDF, PNG, and JPEG formats. They're optimized for both digital sharing and professional printing at 300 DPI quality.
Standard shipping costs $4.99 and takes 5-7 business days. We use professional printing services to ensure your stubs look and feel like authentic tickets.
We use premium cardstock with a matte finish that closely mimics real ticket paper. All stubs are printed at 300 DPI for crisp, professional quality that will last for years.
Yes! Rush shipping options are available for an additional fee. Contact our support team at [email protected] for rush delivery pricing and timing.
Currently we only ship within the United States. International shipping is coming soon! Digital downloads are available worldwide instantly.
Creating an account is quick and free! Just go to stubly-main-blnwuu.laravel.cloud/register and sign up with your email. No credit card required to get started and claim your first free stub.
Yes, we use industry-standard encryption and secure payment processors. We never store your full credit card information on our servers. All transactions are protected by Stripe's PCI DSS Level 1 security.
Absolutely! You can share preview links of your ticket stub designs with friends and family. They can view your designs and even save templates to their own accounts if they want to create similar stubs.
Your ticket stubs are stored securely in your account indefinitely. You can download them anytime, even years later. We keep backups to ensure your memories are never lost.
All users get access to our comprehensive help documentation, video tutorials, and email support. We're committed to helping you create beautiful ticket stubs and preserve your memories.
You can reach our support team at [email protected]. We typically respond within 24 hours.
Yes! We offer a 100% satisfaction guarantee. If you're not happy with your ticket stub, we'll refund your purchase or work with you to make it right. Your memories matter to us.