Find answers to common questions about Stubly
Each ticket stub costs just $2.99. Your first stub is completely FREE when you create an account - no credit card required to get started.
No! Stubly operates on a simple pay-per-ticket model. You only pay for the ticket stubs you create. There are no monthly fees, annual commitments, or hidden costs.
Yes! When you create a free account with Stubly, you can make your first ticket stub at no cost. This lets you try our service and see the quality before you pay for additional stubs.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe with industry-standard encryption.
You can create stubs from any digital ticket - concert tickets from Ticketmaster, airline boarding passes, sports tickets, theater tickets, movie tickets, festival passes, and more. If you have a digital ticket, we can turn it into a beautiful physical stub.
We currently offer 3 professionally designed templates for different types of events, with more templates coming soon. Community templates are also coming soon!
Yes! All tickets are fully customizable. You can modify colors, layouts, and add your own images and text. Our editor makes it easy to create the perfect stub for your memory.
You can download your ticket stubs as a print-ready PDF (with cut lines for easy trimming) or as the raw image file (PNG or JPEG). All formats are optimized for digital sharing and high-quality printing at 300 DPI.
Physical printing and shipping are coming soon! We're working hard to bring this feature to Stubly. Stay tuned for updates.
Creating an account is quick and free! Just go to /register and sign up with your email. No credit card required to get started and claim your first free stub.
Yes, we use industry-standard encryption and secure payment processors. We never store your full credit card information on our servers. All transactions are protected by Stripe's PCI DSS Level 1 security.
Absolutely! You can share preview links of your ticket stub designs with friends and family. They can view your designs and even save templates to their own accounts if they want to create similar stubs.
Your ticket stubs are stored securely in your account indefinitely. You can download them anytime, even years later. We keep backups to ensure your memories are never lost.
All users get access to our comprehensive help documentation, and email support. We're committed to helping you create beautiful ticket stubs and preserve your memories.
You can reach our support team at [email protected]. We typically respond within 24 hours.
Yes! We offer a 100% satisfaction guarantee. If you're not happy with your ticket stub, we'll refund your purchase or work with you to make it right. Your memories matter to us.